BYOD first
Launch service is expected to support unlocked compatible phones. Device financing is not part of the initial model.
Coverage and compatibility
Coverage and compatibility before you enroll.
Citadel's intended launch plans include nationwide 4G LTE and 5G access where available through established U.S. carrier infrastructure. Coverage and network technology depend on your location and compatible device, and are not guaranteed everywhere. Coverage resources and compatibility checks will be confirmed before monthly enrollment opens.
Choose a supported SIM
eSIM activation is free where supported. Physical SIM delivery options include USPS letter mail without tracking or appropriate tracked USPS shipping. The exact charge for the selected method and destination will be shown before payment authorization.
Coverage check before activation
Customers should expect an IMEI and coverage check before activation once launch systems are ready.
Expected compatibility requirements
- An unlocked phone compatible with the supported U.S. wireless network.
- A device that has not been reported lost, stolen, or blocked.
- eSIM compatibility for eSIM activation.
- An accurate E911 service address for emergency services.
You may transfer an existing number, subject to eligibility and successful porting. Keep service with your current provider until the transfer completes. Neither number transfer nor coverage is guaranteed by joining the launch list.
Launch list
Coverage updates will come before checkout.
Citadel will publish supported network details, coverage resources, and device compatibility guidance before standard customer enrollment opens.
Join the Launch List