1. Choose capacity
Start with 25 monthly credits, then expand in planned increments as participation grows.
For organizations
Help your people lower their monthly wireless cost.
Offer a practical wireless benefit without managing phones, plans, or group billing. Eligible participants keep their own Citadel account while your organization sponsors a clear monthly service credit.
Program overview
A simple wireless benefit your people can actually see.
Your organization chooses how many monthly credits to sponsor, starting at 25. Each sponsored credit provides $5 toward one eligible active Citadel line per month.
Participants enroll directly with Citadel, keep control of their number and account, and receive the credit when they meet your eligibility rules.
Simple for the organization
You sponsor the benefit. Citadel manages the customer relationship, applies credits to eligible active accounts, and supports the customer directly.
How it works
Designed to be easy to launch and easy to explain.
2. Define eligibility
You decide which members, employees, volunteers, retirees, or participants are eligible.
3. Participants enroll directly
Eligible participants sign up as individual Citadel customers once service is available.
4. Credits apply monthly
Qualified active accounts receive the sponsored credit up to your selected monthly capacity.
5. Citadel supports the account
Citadel handles service questions, billing, and credit application with the customer.
6. Spending stays predictable
Your organization selects its sponsorship capacity in advance. Once the program activates, that capacity represents a fixed monthly sponsorship commitment, so your monthly program cost is known in advance.
Sponsorship capacity
Choose a sponsorship size that fits your budget.
Each sponsored credit contributes $5 per eligible active line per month.
| Sponsored capacity | Monthly sponsorship | Best use |
|---|---|---|
| 25 credits | $125/month | Starter sponsorship |
| 50 credits | $250/month | Small organization |
| 100 credits | $500/month | Growing sponsorship |
| 250 credits | $1,250/month | Regional program |
| 500+ credits | By arrangement | Staged rollout |
How monthly sponsorship works
Your selected capacity is a fixed monthly sponsorship commitment once the program activates. For example, sponsoring 25 credits means a $125 monthly commitment and makes up to 25 individual $5 credits available each month. Participation below the selected capacity does not reduce the monthly sponsorship amount. Unused capacity is not redeemable for cash or refunded.
Why Citadel
Straightforward wireless from a company built around practical service.
Citadel Wireless is a Michigan-based, veteran-owned provider being built around straightforward prepaid service, clear terms, and responsive human support. Sponsored participants remain individual Citadel customers, so the organization can provide a visible monthly benefit without taking on the customer-service role.
Good fit examples
Built for groups that want a practical everyday benefit.
Unions and bargaining units
A visible member benefit that can start locally or scale statewide.
Professional associations
A straightforward benefit for members who value lower recurring costs.
Veterans and service organizations
A practical way to support people already paying for mobile service.
Volunteer fire, EMS, and civic groups
Monthly cost support for members who often pay for their own mobile service.
Employers with voluntary benefits
Wireless cost support without a managed phone program.
Guardrails
Offer the benefit without taking over wireless service.
No group billing
Participants pay Citadel directly for any amount not covered by the sponsored credit.
No device program
Participants use compatible devices under Citadel customer terms.
No usage monitoring
No call detail records, usage monitoring, or personal usage reporting are provided to the organization.
No service resale
Your organization sponsors credits; it does not resell Citadel service.
No managed fleet burden
This is not a fleet plan, procurement contract, or managed device relationship.
No required participation
Eligible participants choose whether to enroll, subject to Citadel customer terms.
Pre-launch path
Start the conversation before customer checkout opens.
During pre-launch, Citadel can review fit, estimate capacity, and document launch interest with a non-binding letter of intent before sponsorship payments begin.
1. Share interest
Submit basic organization details and estimated starting capacity.
2. Review fit
Citadel reviews eligibility, timing, capacity, and communication needs.
3. Non-binding LOI
A letter of intent can document launch planning interest.
4. Finalize terms
Program terms are finalized when service launch is ready.
5. Activation
Credits begin when commercial service and enrollment are available.
Planning questions
A few planning answers are enough to start.
- How many monthly credits should the organization start with?
- Who is eligible for the sponsored credit?
- Who approves sponsorship spending?
- How should eligible participants hear about the benefit?
Citadel can help shape a sponsorship program that is easy to explain, review, and expand.
Pre-launch notice
Citadel Wireless is not yet commercially available. Program terms, launch timing, plan availability, coverage, compatibility, and support details remain subject to final launch operations and written program terms.
Sponsorship payments are not required before commercial launch unless separately agreed in writing.
Sponsoring organizations are responsible for determining any internal approval, funding, tax, payroll, fiduciary, or benefit-plan requirements that may apply to their participation.
Organization interest
Start an organization interest review.
Share a few details so Citadel can review fit, timing, eligibility, and the right starting capacity for your organization. Submitting this form does not enroll the organization, create a contract, guarantee acceptance, reserve capacity, guarantee a launch date, or obligate sponsorship payments.